FAQ'S
Shipping
What are your shipping methods?
Our current method is via USPS or UPS.
How much does shipping cost me?
Shipping costs will depend on the final weight of all of the products combined and location of where the shipment will go. This will generate in the shopping cart when you are ready to purchase.
Can I track my order?
Upon your order being shipped, you will receive your tracking number via email. Please ensure that your email address is correct.
General questions
Do I have the right to return an item?
Due to the nature of our product, all products sold and distributed by Glory Glo Beauty are final sale and are not available for refund. Please choose carefully. If your products are damaged upon arrival, don’t hesitate to contact us so we can resolve the issue!
What if my products melt during transit?
During transit and during warmer months, your products are prone to changing textures such as softening or even melting due to extreme temperatures.If this occurs, prior to opening your jar, place the items in your refrigerator for a few hours to allow them to harden. DO NOT OPEN TO CHECK FOR MELTING BEFORE REFRIGRATION. This can cause spilling which will result in loss of product. Our hand-whipped process adds tiny air bubbles that increase the volume, just like whipping cream. If a whipped product melts, the air bubbles collapse and the volume is decreased. So, although the jar was filled to the top initially, there will be less volume in the container (since it has deflated) and the container may look half full. After cooling, a melted Whipped Butter will be the consistency of a body balm and is still a great moisturizer! If a Sugar Scrub melts due to hot weather, the oil may begin to separate. Just place it in the fridge! As it begins to harden up, give it a stir and place it back in the refrigerator. Once it's solidified and mixed it will be perfect to use!
Do you also have a physical store?
Currently Glory Glo Beauty is only an online store. However we do have plans to open a store in Florida in the near future and will provide an update with that information.
Do you accept orders via Phone or E-mail?
We currently do not accept orders via phone or email.